Shipping

This page explains where we ship, what shipping costs, and how processing time differs from transit time for hanging toiletry bags and travel cosmetic organizers.

Destinations and cost

We ship to the United States and Canada. Shipping is free, with no minimum order value. Prices are shown in USD.

Processing versus transit

Processing takes 1–3 business days after your order is placed. This is the time needed to prepare and hand off your parcel, and it is separate from transit. Estimated transit is 3–6 business days within the US and 4–8 business days to Canada. These are estimates, not guarantees, and can be affected by weather, customs or carrier volume.

Tracking

When your order ships, tracking details are sent to the email address used at checkout. Keep that email handy. If you have not received tracking after the processing window, check your spam folder and then contact us with your order number.

Address changes

If you need to correct a shipping address, contact us as soon as possible. We can only change an address before dispatch. Once a parcel is on its way, the address on the order is the one used.

Delayed or damaged parcels

If tracking has not moved for several days, or your parcel arrives damaged, contact us with your order number. For damaged items, include photos of the parcel and the product so we can review the issue. See Returns and Refunds Policy for how damaged returns are handled, and Contact Us for how to reach us.

Planning around a departure date

Processing and transit are separate. Adding the stated estimates gives approximately 4-9 business days for the United States and 5-11 for Canada, before any unexpected delay. Business days exclude weekends and public holidays. These are estimates rather than promised arrival dates; delivery may vary by destination, so allow extra time if your bag is needed for a trip.

Check the order email for the delivery address and tracking link. If tracking has stalled or the address is wrong, contact us with the order number so we can check the information available for that parcel.